Résumé: Tony Diaz
Email: email@tonydiaz.com
Professional Experience:
*US Air Force, Information Management Specialist, Pentagon Washington DC
*Computer Instructor, United Planning Organization (UPO), Washington DC
*Computer Instructor, State of Alaska (AFHC/OTS), (Remote) Anchorage, AK
US Department of State, Information Management Specialist, Washington DC
US HUD, Information Management Specialist, (Remote) Boston, MA
US Air Force, Information Management Specialist, JBER, AK
US Army, Information Management Specialist, JBER, AK
Technician lll, TAC Technical Assistance Center, GCI Anchorage, AK
Technician Network Administrator ll, BTS GCI Anchorage, AK
Service Desk l-Contractor, CTG/ ITS GCI, Anchorage, AK
Adjunct Faculty Instructor, University of Alaska – (UAA) Anchorage, AK
Director/IT Manager, ALC/WinCertification, Anchorage, AK
Network Administrator, University of Alaska – (UAA) Anchorage, AK
Webmaster/Net Admin, Akfastnet- Anchorage, AK
Youth Project Director, Youth Enhancement Services, Harrisburg, PA
US Army, Aviation Operations NCOIC-Military, Fort Hood, TX
Technology Deployment Projects:
IT Projects: ANHC, over 150 Wi-Fi & PC’s deployed
POS Scanners: Target Stores, over 100 POS Scanners deployed
Digital and VOIP Telephone: JBER-Alaska, over 1000+ deployed
POS Systems: Northwest Company, over 250 Points of Sales/PC
Deployed Microsoft Windows OS & MS Server: UAA, over 500 PC’s
Deployed Image Computers: JBER-Alaska, over 350 laptops and computers
Network & Internet:
Networking: Setup of over 20 domains with Windows 2003/2019 Servers
Internet: Setup and managed over 25 websites/e-commerce
Router: Basic Configuration of Cisco and Juniper routers
Repair & Maintenance:
Computer Repair: Repaired over 800 laptops, rack servers & PC’s
Computer labs: Maintained over 20 PC labs (600+ computers)
Helpdesk & Support:
Support to Schools, Hospitals, Universities & Business Corporations
using multiple ticketing and remote support applications. (Remedy & Autotask)
Office Applications:
QuickBooks, Norton Ghost & Dreamweaver
MS Office: MS Word, MS Excel, MS Access, MS PowerPoint
MS Project, MS Visio, MS SharePoint & MS Teams
WEB 3.0 Applications:
Moodle, Blackboard & WordPress-Website design and Zoom
Palo Alto Networks (PAN) Firewall & Solar Winds-Orion Server Monitoring
Cisco ASA VPN, Mimecast, and Salesforce
Operating Systems:
MS Windows OS: Win & MS Windows Server
Apple OS, Linux, and VMWare
Network Hardware:
Rack servers & Switches: Dell, IBM & HP
Video Teleconferencing (VTC): Cisco Tandberg & Polycom RPM
Routers: Cisco & Jumper
People Skills Highlights:
Managed small teams of 20 faculty staff
Team Player, Trainer & Mentor Skills
Administrative Highlights:
Technology Planning, Grant Writing, Proposal & RFP-Bids
State of Pennsylvania: Contract work, over $250,000
State of Alaska: Several RFP-Grants, over $500,000
US Government: Contract technical training, over $100,000
Corporation business contracts, over $150,000
Adjunct Faculty Instructor: US Military
A+ Computer Certification
Network+ Certification
Security+ Certification
Adjunct Faculty Instructor: University of Alaska Fairbanks
Computer Networking
Computer Repair
Adjunct Faculty Instructor: University of Alaska Anchorage
Intro to MS Word
Intro to MS Excel
Intro to MS PowerPoint
Intro to MS Access
Intro to MS-Windows
Intro to the Internet
Computer Repair
Computer Networking
Local Area Networks
MS Windows Server
Adjunct Faculty Instructor: OTS/State of Alaska
Web page Design
Computer Repair
Advanced MS Word certification
Advanced MS Excel certification
Office Automation & Accounting
Newspaper Editor/Publisher: Alaska Spanish Paper
Managed Budget of over $660,000 for Non-Profit Corporations
Managed computer equipment of over $500,000 for the US Government
Programming Languages:
Python, Visual Basic & HTML
Education Academia:
University of Alaska: UAF, BAAS, IT (120+ credits), In-Progress
University of Alaska: UAF, Information Technology Specialist (ITS), AAS
Walden University, Certified Online Instructor, Certificate, Anchorage, AK
Corporate Training:
Microsoft IT Academy, Windows Server Technical Readiness, Phoenix, AZ
Train the Trainer Course, Vancouver, Canada
ATC, Cisco Network Training, Las Vegas, NV
Military Training:
US Army Safety School, Fort Hood, TX
US Air Force, Hazardous Material Inspector course, JBER, AK
US Army NCO Leadership course, JBER, AK
US Army, Aviation Operations Training, Fort Rucker, AL
US Army, Basic Training, Fort McClellan, AL
US Government Training:
Civilian Education System (CES) Foundation, JBER, AK
Cyber Security Fundamentals (CSF) and DoD Authorizing Official (AO), JBER, AK
Privileged User Cybersecurity Responsibilities, JBER, AK
Arbinger and Spectrum Training, JBER, AK
Project Management, Washington DC
Contract Representative (COTR) I, II, and III, Washington DC
Cyber Systems Reverse Engineering, Washington DC
Government Negotiation, Washington DC
US Government Certifications
TS/SCI security clearance (TS) with Polygraph
Information Assurance Technician (AIT) Level III
Spanish Interpreter Translator
Online Training & Seminars:
Aerohive Networks, Aruba, Microsoft, BP Helpdesk
Google Analytics Academy, Splunk & Palo Alto Networks
Current ongoing Training:
Certified Associate in Project Management (CAPM)
CompTIA Train the Trainer: CompTIA Instructor Network (CIN): Pentest+ | Project+
Trainer & Instructor Certifications:
Train the Trainer
MCT Microsoft Certified Trainer
MOS Certified Instructor
IC3 Certified Instructor
Medical Technical Equipment Certifications:
Fresenius Medical Care: Equipment Field Engineer | 2008 Series Level I Dialysis System
Sonendo: Equipment Field Engineer | GentleWave Dental System
Technology Certifications:
Cisco: Cisco Certified Network Associate (CCNA)
Palo Alto Networks: Associate Certification (AC)
HDI: Support Center Analyst (SCA)
Google: Analytics
Dell: Dell Certified Engineer (DCE)
Certiport: Internet computing (IC3)
Microsoft Office Applications: MS Digital Literacy, MOS, and Master MOS
Microsoft OS Server: MCP, MCSA+ Security, and MCSE+ Security
CompTIA: ITF+, A+, Network+, Security+ CE, and CASP+ CE
Business Management Certifications:
Lean Six Sigma Certification (LSS): White Belt
Scrum Fundamentals Certified (SFC)
Other Certifications:
FAA Part 107 Small Unmanned Aircraft Systems (UAS) Drone Certification, In-Progress
Current Website Projects:
24Techie.com An online magazine updated monthly. (WordPress)
ITCyber.Tech Student training course sites (WordPress)
Wincertification.com Business portal site. (WordPress)
TonyDiaz.com Personal fun site. (WordPress)
Online Courses created in Moodle, Google, and WordPress:
Microsoft MOS Word Certification & Microsoft MOS Excel Certification
Basic Computing, Internet, MS Windows, MS Office, and Web design
CompTIA Computer Repair/A+ Certification training
CompTIA ITF+, Tech+, A+, Security+, Cloud+, Network+ Certification training
