Resume: Tony Diaz
Email: email@tonydiaz.com


Professional Experience:

*US Department of State, Information Management Specialist, DC
*Computer Instructor, State of Alaska (AFHC/OTS), Anchorage, AK
US HUD, Information Management Specialist, (Remote) Boston, MA
US Air Force, Information Management Specialist-Civilian, JBER, AK
US Army, Information Management Specialist-Civilian, JBER, AK
Technician lll, TAC Technical Assistance Center, GCI Anchorage, AK
Technician Network Administrator ll, BTS GCI Anchorage, AK
Service Desk l-Contractor, CTG/ ITS GCI, Anchorage, AK
Adjunct Faculty Instructor, University of Alaska – UAA Anchorage, AK
Director/IT Manager, ALC/WinCertification, Anchorage, AK
Network Administrator, University of Alaska – UAA Anchorage, AK
Webmaster/Net Admin, Akfastnet- Anchorage, AK
Youth Project Director, Youth Enhancement Services, Harrisburg, PA
US Army, Aviation Operations NCOIC-Military, Fort Hood, TX


Technology Deployment Projects:

IT Projects: ANHC, over 150 Wi-Fi & PC’s deployed
POS Scanners: Target Stores, over 100 POS Scanners deployed
Digital and VOIP Telephone: JBER-Alaska, over 1000+ deployed
POS Systems: Northwest Company, over 250 Point of Sales/PC
Deployed Microsoft Windows OS & MS Server: UAA, over 500 PC’s
Deployed Image Computers: JBER-Alaska, over 350 laptops and computers


Network & Internet:

Networking: Setup of over 20 domains with Windows 2003/2019 Servers
Internet: Setup and managed over 25 websites/e-commerce
Router: Basic Configuration of Cisco and Juniper routers


Repair & Maintenance:

Computer Repair: Repaired over 800 laptops, rack servers & PC’s
Computer labs: Maintained over 20 PC labs (600+ computers)


Helpdesk & Support:

Support to Schools, Hospitals, Universities & Business Corporations
using multiple ticketing 
and remote support applications. (Remedy & Autotask)


Office Applications:

QuickBooks, Norton Ghost & Dreamweaver
MS Office: MS Word, MS Excel, MS Access, MS PowerPoint
MS Project, MS Visio, MS SharePoint & MS Teams


WEB 2.0 Applications:

Moodle, Blackboard & WordPress-Website design
Palo Alto Networks (PAN) Firewall & Solar Winds-Orion Server Monitoring
Cisco ASA VPN, Mimecast and Salesforce


Operating Systems:

MS Windows OS: Win & MS Windows Server
Apple OS, Linux and VMWare


Network Hardware:

Rack servers & Switches: Dell, IBM & HP
Video Teleconferencing (VTC): Cisco Tandberg & Polycom RPM
Routers: Cisco & Jumper


People Skills Highlights:

Managed small teams to 20 faculty staff
Team Player, Trainer & Mentor Skills


Administrative Highlights:

Technology Planning, Grant Writing, Proposal & RFP-Bids
State of Pennsylvania: Contract work, over $250,000
State of Alaska: Several RFP-Grants, over $500,000
US Government: Contract technical training, over $100,000
Corporation business contracts, over $150,000


Adjunct Faculty Instructor: US Military

A+ Computer Certification
Network+ Certification
Security+ Certification


Adjunct Faculty Instructor: University of Alaska Fairbanks

Computer Networking
Computer Repair


Adjunct Faculty Instructor: University of Alaska Anchorage

Intro to MS Word
Intro to MS Excel
Intro to MS PowerPoint
Intro to MS Access
Intro to MS-Windows
Intro to the Internet
Computer Repair
Computer Networking
Local Area Networks
MS Windows Server


Adjunct Faculty Instructor: OTS/State of Alaska

Web page Design
Computer Repair
Advanced MS Word certification
Advanced MS Excel certification


Office Automation & Accounting

Newspaper Editor/Publisher: Alaska Spanish Paper
Managed Budget of over $660,000 for Non-Profit Corporations
Managed computer equipment of over $500,000 for US Government


Programming Languages:

Python, Visual Basic & HTML


Education Academia:

University of Alaska: UAF, BAAS, IT (120+ credits), In-Progress
University of Alaska: UAF, Information Technology Specialist (ITS), AAS
Walden University, Certified Online Instructor, Certificate, Anchorage, AK


Corporate Training:

Microsoft IT Academy, Windows Server Technical Readiness, Phoenix, AZ
Train the Trainer Course, Vancouver, Canada
ATC, Cisco Network Training, Las Vegas, NV


US Government Training:

Civilian Education System (CES) Foundation, JBER, AK
Cyber Security Fundamentals (CSF) and DoD Authorizing Official (AO), JBER, AK
Privileged User Cybersecurity Responsibilities, JBER, AK
Arbinger and Spectrum Training, JBER, AK


Military Training:

US Army Safety School, Fort Hood, TX
US Air Force, Hazardous Material Inspector course, JBER, AK
US Army NCO Leadership course, JBER, AK
US Army, Aviation Operations Training, Fort Rucker, AL
US Army, Basic Training, Fort McClellan, AL


Online Training & Seminars:

Aerohive Networks, Aruba, Microsoft, BP Helpdesk
Google Analytics Academy, Splunk & Palo Alto Networks


Current ongoing Training:

Certified Associate in Project Management (CAPM)
CompTIA Train the Trainer: CompTIA Instructor Network (CIN): Pentest+ | Project+


Trainer & Instructor Certifications:

Train the Trainer
MCT Microsoft Certified Trainer
MOS Certified Instructor
IC3 Certified instructor


Medical Technical Equipment Certifications:

Fresenius Medical Care: Equipment Field Engineer | 2008 Series Level I Dialysis System
Sonendo: Equipment Field Engineer | GentleWave Dental System


Technology Certifications:

Cisco: Cisco Certified Network Associate (CCNA)
Palo Alto Networks: Associate Certification (AC)
HDI: Support Center Analyst (SCA)
Google: Analytics
Dell: Dell Certified Engineer (DCE)
Certiport: Internet computing (IC3)
Microsoft Office Applications: MS Digital Literacy, MOS, and Master MOS
Microsoft OS Server: MCP, MCSA+ Security, and MCSE+ Security
CompTIA: ITF+, A+, Network+, Security+ CE, and CASP+ CE


Business Management Certifications:

Lean Six Sigma Certification (LSS): White Belt
Scrum Fundamentals Certified (SFC)


Other Certifications:

FAA Part 107 Small Unmanned Aircraft Systems (UAS) Drone Certification, In-Progress


Current Website Projects:

24Techie.com: An online magazine updated monthly. (WordPress)
Wincertification.com: Training/portal site for students for courses. (WordPress)
TonyDiaz.com: Personal fun site. (WordPress)


Online Courses created in Moodle and Google sites:

Microsoft MOS Word Certification & Microsoft MOS Excel Certification
Basic Computing: Internet, MS Windows & MS Office
CompTIA Computer Repair/A+ Certification training
CompTIA Network+ Certification training